Terms & Conditions

1. Acceptance of Terms

By accessing and using TrueFeedbaX ("the Platform", "the Service", "we", "us", "our"), you accept and agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you must not use the Platform.

We reserve the right to modify these Terms at any time. Your continued use of the Platform after any such changes constitutes your acceptance of the new Terms.

2. Nature of Service

TrueFeedbaX is an AI-powered analytical platform that provides informational insights, interpretations, and analytical outputs based on user-provided feedback and career-related data. The Platform:

• Provides informational and analytical insights only
• Does not provide career counseling, legal advice, HR consultation, or professional advisory services
• Generates outputs that are AI-assisted interpretations and should not be construed as guarantees, promises, or professional recommendations
• Uses artificial intelligence and machine learning technologies that may produce results that are incomplete, inaccurate, or subject to interpretation

The Platform is a tool for informational purposes only and is not a substitute for professional career, legal, or business advice.

3. No Guarantees or Warranties

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

• The Platform makes no guarantees regarding promotion, job changes, appraisal outcomes, salary increases, career advancement, or any form of career success
• All scores, feedback, recommendations, action plans, and analytical outputs are indicative only and are not guarantees of any outcome
• The Platform does not warrant that the Service will meet your requirements, expectations, or produce desired results
• AI-generated content may contain errors, inaccuracies, or may not align with your personal circumstances or professional context
• The Platform provides no warranty, express or implied, regarding the accuracy, completeness, reliability, or usefulness of any information, analysis, or output generated by the Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

4. User Responsibility

You acknowledge and agree that:

• You are fully and solely responsible for how you interpret, understand, and use any results, outputs, scores, feedback, or recommendations provided by the Platform
• You are fully and solely responsible for all decisions, actions, and consequences arising from or related to your use of the Service
• The Platform is not liable for any actions taken, decisions made, or consequences resulting from your use of the Service or reliance on any outputs
• You will not hold the Platform, its owners, operators, or affiliates responsible for any career, professional, financial, or personal outcomes related to your use of the Service
• You understand that AI-generated insights are interpretations and should be evaluated critically in the context of your unique situation

5. Refund and Payment Policy

ALL PURCHASES ARE FINAL AND NON-REFUNDABLE.

By making a payment for any Service, feature, or subscription, you acknowledge and agree that:

• No refunds will be provided under any circumstances, including but not limited to:
  • Dissatisfaction with results, outputs, scores, or feedback
  • Misalignment with your expectations or desired outcomes
  • AI inaccuracies, errors, or perceived inaccuracies in generated content
  • Feature unavailability, partial functionality, or missing features
  • Partial usage of the Service or failure to complete a session
  • Technical issues, bugs, or system errors
  • Changes in your personal or professional circumstances
  • Inability to achieve desired career outcomes or results
• Refunds will only be considered if required by applicable law or if the Service was completely unavailable due to a verified platform-wide technical failure that prevented any access to the Service for an extended period
• Any refund, if granted at our sole discretion or as required by law, will be processed within 30 business days and will be limited to the amount paid for the specific transaction in question
• Subscription fees are charged in advance and are non-refundable for the billing period, regardless of usage

BY COMPLETING A PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS NO-REFUND POLICY.

6. System Availability and Service Interruptions

The Service is provided on an "as-is" and "as-available" basis. You acknowledge and agree that:

• The Platform may experience downtime, interruptions, delays, or unavailability due to maintenance, technical issues, or circumstances beyond our control
• We are not liable for any loss, damage, or inconvenience resulting from:
  • System downtime, outages, or unavailability
  • Bugs, errors, glitches, or technical malfunctions
  • Delays in processing, generating, or delivering outputs
  • Data loss, corruption, or incomplete data storage
  • Incomplete outputs, truncated results, or partial functionality
  • Chat interruptions, session timeouts, or connection failures
  • Third-party service interruptions (e.g., AI model providers, cloud services)
• We do not guarantee continuous, uninterrupted, or error-free access to the Service
• We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice
• Scheduled or unscheduled maintenance may result in temporary unavailability

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• Our total liability to you for any claims arising from or related to your use of the Service shall not exceed the amount paid by you to us in the last billing cycle (or the amount paid for the specific transaction giving rise to the claim, whichever is less)
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
  • Loss of profits, revenue, or business opportunities
  • Loss of data, productivity, or time
  • Emotional distress, mental anguish, or psychological harm
  • Career loss, professional setbacks, or missed opportunities
  • Business losses or commercial damages
  • Costs of substitute services or products
  • Any other damages not directly resulting from our gross negligence or willful misconduct
• We are not responsible for any decisions, actions, or consequences resulting from your interpretation or use of the Service's outputs
• We are not liable for any loss or damage resulting from your failure to comply with these Terms or your misuse of the Service

THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. User Content and Data

You acknowledge and agree that:

• You are solely responsible for all content, data, information, feedback, reviews, text, files, or materials ("User Content") that you upload, submit, or provide to the Platform
• You represent and warrant that you have all necessary rights, permissions, and authorizations to provide User Content to the Platform
• We are not responsible for the accuracy, legality, completeness, sensitivity, or appropriateness of any User Content
• We are not liable for any consequences resulting from User Content, including but not limited to:
  • Inaccurate, incomplete, or misleading information provided by you
  • Confidential or proprietary information inadvertently shared
  • Content that violates third-party rights or applicable laws
  • Results or outputs based on incorrect or incomplete User Content
• You grant us a license to use, process, and analyze User Content solely for the purpose of providing the Service
• You are responsible for maintaining backups of any important data or content

9. Prohibited Uses

You agree not to use the Service:

• In any way that violates applicable laws, regulations, or third-party rights
• To generate or process illegal, harmful, or offensive content
• To impersonate any person or entity or misrepresent your identity
• To interfere with or disrupt the Service or servers connected to the Service
• To attempt to gain unauthorized access to any part of the Service
• To reverse engineer, decompile, or disassemble any part of the Service
• To use automated systems (bots, scrapers) to access the Service without permission
• To resell, redistribute, or commercialize the Service or its outputs without authorization

10. Termination

We reserve the right to:

• Suspend or terminate your access to the Service at any time, with or without notice, for any reason, including but not limited to:
  • Violation of these Terms
  • Misuse, abuse, or fraudulent use of the Service
  • Non-payment or payment disputes
  • Any activity that we determine, in our sole discretion, to be harmful to the Platform or other users
• No refund will be provided upon termination, suspension, or cancellation of your access, regardless of the reason
• Upon termination, your right to use the Service will immediately cease, and we may delete your account and associated data
• You may terminate your account at any time by discontinuing use of the Service

11. Intellectual Property

The Service, including all content, features, functionality, algorithms, designs, and technology, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Platform, its owners, operators, affiliates, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Any User Content you provide
• Any decisions or actions taken based on the Service's outputs

13. Disclaimers Regarding AI and Professional Advice

CRITICAL DISCLAIMERS:

• The Service uses artificial intelligence and machine learning technologies that may produce outputs that are incomplete, inaccurate, or subject to interpretation
• AI-generated insights, feedback, and recommendations are not professional advice and should not be relied upon as such
• The Platform is not a substitute for professional career counseling, legal advice, HR consultation, or business advisory services
• You should consult with qualified professionals (career counselors, lawyers, HR specialists, etc.) before making important career, legal, or business decisions
• We are not responsible for any misinterpretation of AI-generated feedback or any consequences resulting from such misinterpretation
• The accuracy, completeness, and usefulness of AI outputs cannot be guaranteed

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising from or related to these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts located in [Founder's City/State, India].

Note: Please replace [Founder's City/State, India] with your actual jurisdiction (e.g., "Mumbai, Maharashtra, India" or "Bangalore, Karnataka, India").

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and the Platform regarding your use of the Service and supersede all prior agreements and understandings, whether written or oral.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [Your Contact Email]
Address: [Your Business Address]

Note: Please replace with your actual contact information.